We understand that healing is your first priority and financial surprises are distracting so in order to make things easier for you, before the first delivery, our insurance specialist will contact you with the amount that you owe for the specific therapeutic duration (length of the prescribed therapy). In the event that your therapy is extended, you will be advised of the new out-of-pocket expenses before any future delivery is scheduled. Many times, patients have little or no out-of -pocket expenses.

Our goal is to make things easy for you. Americare PS will accept personal checks, major credit cards and cash. A receipt will be provided to you.

We will tell you everything you need to know about storing your personal medication. You will be instructed upon delivery on how your medication needs to be stored. Storage information is located on each prescription label.

Our skilled RNs will teach you everything you need to feel confident in the home administration of your medication. It is a critical step in the healing process so we have a staff of skilled RN IV specialists who will visit you at your home to provide expert training for you and/or your family.

We want you to feel knowledgeable and secure with you medication. Americare PS will provide you with drug information sheets on all medications that we dispense to you. Any questions regarding those medications, please call our pharmacist at: 1-800-560-7171

We strive to make this process convenient for you. Arrangements for a first time delivery will be made following insurance verification and a completed screening. We will contact you to arrange a delivery time that is convenient to both you and your nurse. Future deliveries will be scheduled each week, bi-weekly or monthly, depending on your level of service. Our representative will contact you to check on your progress, take inventory of your supplies, and schedule a new delivery date and time.

We know you don't need extra things to worry about. When the container is full, contact our office at 1-800-560-7171. We will arrange a pick up of the full container and leave an empty one in its place. If it is too full to use, any empty clean plastic container can be substituted until a new receptacle arrives. We will remove both containers when we deliver the replacement container.

We believe that safety is paramount. ALWAYS use fresh medication. Let us know how much of the medication has been wasted and we will work with your insurance company to replace the discarded doses.

We are here to help you whatever time it is.
If your situation is life threatening, dial 911 immediately. For non-emergencies, pharmacy issues can be directed to 1-800-560-7171. Issues involving nursing, please contact your nursing provider directly.

Each pump we dispense is accompanied by a manual with trouble-shooting information. If you have checked the manual and the pump is still not functioning correctly, call our pharmacist at 1-800-560-7171.

We want to make sure you get the best care wherever you are so please inform us once you become hospitalized and we will coordinate all of your needs with your Doctor.